Privacy policy
Privacy Policy
Last updated: March 23, 2026
Who We Are
RaidSonic Technology GmbH
50 Kurt-Fischer-Straße
22926 Ahrensburg
Germany
Phone: +49 (0)41 02 - 46 8 9 00
Fax: +49 (0)41 02 - 46 8 9 01
Email: info@raidsonic.de
Website: www.raidsonic.de
Contacting the Data Protection Officer
The data protection officer of the controller is:
DataCo GmbH
Sandstraße 33
80335 Munich
Germany
datenschutz@dataguard.de
Website: www.dataguard.de
On this page, we provide information about the processing of personal data on our website.
General Information on Data Processing
RaidSonic Technology GmbH operates this store and this website, including all related information, content, features, tools, products, and services, to provide you, as a customer, with a personalized shopping experience (the “Services”). RaidSonic Technology GmbH is powered by Shopify, which enables us to provide you with the Services.
This Privacy Policy describes how we collect, use, or share personal data when you visit or use the website, make a purchase or other transaction using the Services, or otherwise communicate with us.
If there is a conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy shall take precedence with respect to the collection, processing, and disclosure of your personal data.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
What personal data do we collect or process?
When we use the term “personal data,” we are referring to information that identifies you or another person or can be directly linked to you.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data:
· Contact information, including name, mailing address, billing address, shipping address, phone number, and email address
· Financial data, including credit and debit card numbers, financial account numbers, payment card information, and transaction details
· Account information, including username, password, security questions, and settings
· Transaction information (orders, shopping cart, wish list, etc.)
· Communications with us
· Device information (browser, IP address, etc.)
· Usage information
Sources of personal data
We may collect personal data from the following sources:
· Directly from you
· Automatically through the Services (cookies, tracking technologies)
· From service providers (e.g., Shopify)
· From partners and third-party providers
How do we use your personal data?
Depending on how you interact with us or which of the Services you use, we may use personal data for the following purposes:
· Providing, customizing, and improving the Services. We use your personal data to provide you with the Services. This includes, among other things, fulfilling our contract with you, processing your payments, fulfilling your orders, storing your settings and the items you’re interested in, sending notifications related to your account, creating, maintaining, and otherwise managing your account, arranging shipping, facilitating returns and exchanges, allowing you to leave reviews, and creating a personalized shopping experience for you, for example by recommending products based on your purchases. This may also include using your personal data to better tailor and improve the Services.
· Marketing and Advertising. We use your personal data for marketing and advertising purposes, such as sending marketing and promotional communications via email, SMS, or mail, and displaying online advertisements for products or services related to the Services or other websites, including based on items you have previously purchased or added to your shopping cart, as well as other activities related to the Services.
· Security and Fraud Prevention. We use your personal data to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action against potential fraudulent, illegal, unsafe, or malicious activities, protect public safety, and ensure the security of our Services. If you decide to use the Services and register an account, you are responsible for protecting your account credentials. We strongly recommend that you do not share your username, password, or other login credentials with anyone else.
· Communication with You. We use your personal data to provide you with customer support and effective services, respond promptly to your inquiries, and maintain our business relationship with you.
· Legal reasons. We use your personal data to comply with applicable law or respond to lawful legal processes, including requests from law enforcement or regulatory authorities; to investigate or participate in civil investigations, potential or actual litigation, or other adversarial proceedings; and to investigate potential violations of our Terms or Policies or to enforce the Terms and Policies.
Provision of the Website and Creation of Log Files
Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing device.
The following data is collected in this process:
· Information about the browser type and version used
· The user's operating system
· The user's Internet service provider
· The user's IP address
· Date and time of access
· Websites from which the user’s system accessed our website
· Websites accessed by the user’s system via our website
The legal basis for processing the data is Article 6(1)(f) of the GDPR.
The temporary storage of the IP address is necessary to enable the website to be delivered.
The data is deleted as soon as it is no longer necessary to achieve the purpose for which it was collected.
Use of Cookies
1. Scope of personal data processing
We use technically necessary cookies on our website. Technically necessary cookies are small text files that are stored on the user’s device and contain certain information, such as the IP address, browser settings, language settings, or login information. These cookies are required to ensure the basic functions of the website.
2. Purpose of data processing
The processing of personal data via technically necessary cookies is carried out to ensure the functionality and secure operation of the website. This includes, for example, the storage of language settings, shopping cart functions, or login data, as well as ensuring system security and stability.
3. Legal basis for the processing of personal data
The processing of personal data via technically necessary cookies is based on our legitimate interest pursuant to Art. 6(1)(f) GDPR. Our legitimate interest lies in providing a functional, secure, and user-friendly website.
4. Duration of storage
Technically necessary cookies are generally stored only for the duration of the session (session cookies) and are automatically deleted when the browser is closed. If individual cookies are stored beyond this, they are retained only for as long as necessary for the respective purposes.
5. Exercising Your Rights
You can prevent the collection and processing of your personal data by technically necessary cookies by restricting or disabling the storage of cookies in your browser settings. Please note, however, that in this case, you may not be able to use all features of our website to their full extent.
For more information about cookies and your rights, please see our Privacy Policy.
Hosting (Shopify)
1. Scope of personal data processing
We use Shopify, an e-commerce hosting and store platform provided by Shopify Inc., 151 O’Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada. Shopify provides the technical infrastructure for our online store and, in this context, processes personal data from website visitors, such as IP addresses, device information, and data related to orders and website usage.
2. Purpose of Data Processing
Personal data is processed for the purpose of providing, operating, and optimizing our online store, as well as for processing orders and ensuring the technical stability and security of the website.
3. Legal basis for the processing of personal data
The processing of personal data by Shopify is based on our legitimate interest pursuant to Art. 6(1)(f) GDPR. Our legitimate interest lies in the reliable, secure, and efficient provision of our online services as well as the technical infrastructure of a functioning e-commerce system.
4. Duration of storage
The personal data collected by Shopify is stored only for as long as necessary for the purposes stated and as long as there is a legitimate interest in storing it. As soon as the purpose of data collection no longer applies or there is no longer a legitimate interest, the data will be deleted or anonymized, provided that no legal retention obligations prevent this.
5. Exercising Your Rights
You can prevent the collection and processing of your personal data by “Shopify” by blocking the storage of third-party cookies on your computer, using the “Do Not Track” feature of a compatible browser, disabling the execution of script code in your browser, or installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
For more information on how Shopify processes personal data, please refer to Shopify’s Privacy Policy:
https://www.shopify.com/legal/privacy
Content Delivery Network (Cloudflare)
1. Scope of Personal Data Processing
We use the Content Delivery Network (CDN) from Cloudflare, provided by Cloudflare, Inc., 101 Townsend St., San Francisco, CA 94107, USA. Cloudflare operates a globally distributed network of servers designed to accelerate the delivery of our website’s content and enhance its security. In this context, personal data such as IP addresses, technical usage data, and communication data are processed.
2. Purpose of Data Processing
Personal data is processed for the purpose of improving our website’s loading times, ensuring stable and efficient content delivery, defending against attacks (e.g., DDoS attacks), and generally enhancing the security of our IT infrastructure.
3. Legal basis for the processing of personal data
Cloudflare processes personal data based on our legitimate interest pursuant to Article 6(1)(f) of the GDPR. Our legitimate interest lies in the secure, high-performance, and reliable provision of our online services, as well as in protecting our website from misuse and attacks.
4. Duration of Storage
The personal data processed by Cloudflare is stored only for as long as it is necessary to fulfill the stated purposes and there is a legitimate interest in storing it. After that, the data is deleted or anonymized, provided that no legal retention obligations prevent this.
5. Exercising Your Rights
You can prevent the collection and processing of your personal data by “Cloudflare” by blocking the storage of third-party cookies on your computer, using the “Do Not Track” feature of a compatible browser, disabling the execution of script code in your browser, or installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
For more information on how Cloudflare processes personal data, please refer to Cloudflare’s Privacy Policy:
https://www.cloudflare.com/privacypolicy/
Contact Form
1. Scope of Personal Data Processing
We provide contact forms on our website that you can use to get in touch with us. When you use these forms, the personal data you enter (e.g., name, email address, phone number, and the content of your message) will be processed.
2. Purpose of data processing
Personal data is processed for the purpose of handling your inquiry, establishing contact, and the associated technical administration.
3. Legal basis for the processing of personal data
The processing of personal data is based on Article 6(1)(b) of the GDPR, provided that your inquiry is aimed at the conclusion or performance of a contract. In all other cases, processing is based on our legitimate interest pursuant to Article 6(1)(f) of the GDPR. Our legitimate interest lies in the effective handling of inquiries directed to us.
4. Duration of storage
The data you enter in the contact form will only be stored for as long as is necessary to process your inquiry. Once processing is complete, the data will be deleted, provided there are no conflicting legal retention obligations.
5. Exercising Your Rights
You can prevent the collection and processing of your personal data by not contacting us via the contact form and instead using alternative communication channels.
Email contact
If you contact us via email, the personal data you provide will be stored.
1. Description and scope of data processing
The data is used exclusively for the purpose of processing the conversation.
2. Purpose of data processing
Processing of the contact request.
3. Legal basis
Art. 6(1)(f) GDPR
4. Duration of storage
The data will be deleted as soon as it is no longer necessary to achieve the purpose.
How do we share personal data?
Under certain circumstances, we may share your personal data with third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include the following:
· At Shopify, these include vendors and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
· We share personal data with business and marketing partners who provide marketing services to you and display advertisements to you. For example, we use Shopify to support personalized advertising through third-party services based on your online activities across various merchants and websites. Our business and marketing partners use your data in accordance with their own privacy policies. Depending on where you live, you may have the right to instruct us not to share information about you to show you targeted ads and marketing based on your online activities across various merchants and websites.
· When you ask us or otherwise consent to share certain information with third parties, for example to deliver products to you, or when you use social media widgets or login integrations.
· We share personal data with our affiliates or otherwise within our corporate group.
· In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable Terms of Service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.
Relationship with Shopify
The Services are hosted by Shopify, and Shopify collects and processes personal data regarding your access to and use of the Services to provide and improve the Services for you. Data you submit to the Services is shared with Shopify and third parties, who may be located in countries other than the country where you reside, to provide and improve the Services for you. To protect, expand, and improve our business, we also use certain advanced Shopify features that incorporate data and information from your interactions with our store, with other merchants, and with Shopify. To provide these advanced features, Shopify may use personal data collected through your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify is responsible for processing your personal data, including responding to your requests to exercise your rights regarding the use of your personal data for these purposes. For more information on how Shopify uses your personal data and what rights you have, please see the Shopify Consumer Privacy Policy. Depending on where you reside, you may exercise certain rights regarding your personal data listed here via the link to the Shopify Privacy Portal.
Third-Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with us or are not controlled by us, you should review their privacy and security policies as well as their other terms and conditions. We make no guarantees and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information found on those websites. Information you provide in public or semi-public areas, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of these third-party platforms, without any restrictions on its use by us or by a third party. Our inclusion of such links does not imply that we endorse the content of these platforms or their owners or operators, unless expressly stated in the Services.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect personal data from children who are not of legal age in your country. If you are the parent or guardian of a child who has provided us with their personal data, you may contact us using the contact information provided below to request the deletion of such data. As of the effective date of this Privacy Policy, we are not aware that we “share” or “sell” (as those terms are defined under applicable law) personal data from individuals under the age of 16.
Security and Retention of Your Data
Please note that no security measures are perfect or impenetrable, and we therefore cannot guarantee “perfect security.” Additionally, information you send to us may be exposed to risks during transmission. We recommend that you do not use unsecure channels when transmitting sensitive or confidential information to us.
How long we retain your personal data depends on various factors. These include, for example, whether we need the data to manage your account, provide you with services, comply with legal obligations , resolve disputes, or enforce other applicable contracts and policies.
Your Rights
Depending on where you reside, you may have some or all of the rights listed below regarding your personal data. However, these rights are not absolute, may only apply under certain circumstances, and in certain cases, we may refuse your request to the extent permitted by law.
· Right of Access/Information. You may have the right to request access to the personal data we hold about you.
· Right to erasure. You may have the right to request that we erase the personal data we hold about you.
· Right to Rectification. You may have the right to request that we correct any inaccurate personal data we have stored about you.
· Right to Data Portability. You may have the right to receive a copy of the personal data we have stored about you and to request that we transfer it to a third party under certain circumstances and subject to certain exceptions.
· Managing Communication Preferences. We may send you promotional emails. You may opt out of receiving these emails at any time by using the unsubscribe option included in our emails to you. If you opt out, we may still send you non-promotional emails, such as those regarding your account or orders you have placed.
· If you reside in the United Kingdom or the European Economic Area, subject to the exceptions and limitations under local law, you may exercise the following rights in addition to the rights listed above:
· Right to object and right to restrict processing. You may have the right to request that we cease or restrict the processing of personal data for specific purposes.
· Withdrawal of consent. Where we rely on consent to process your personal data, you have the right to withdraw that consent. If you withdraw your consent, this does not affect the lawfulness of processing based on your consent prior to withdrawal.
· You may exercise these rights where indicated within the Services or by contacting us using the contact information provided below. For more information about how Shopify uses your personal data and the rights you have, including rights regarding the data processed by Shopify, please visit https://privacy.shopify.com/en.
· Exercising these rights will not result in any disadvantage to you. To the extent permitted or required by applicable law, we may need to verify your identity at before we can process your requests. In accordance with applicable laws, you may designate an authorized representative to submit requests on your behalf to exercise your rights. Before we accept such a request from a representative, we will require proof that you have authorized them to act on your behalf. In doing so, you may be required to confirm your identity directly with us. We will respond to your request promptly in accordance with applicable law.
Sharing of Data and International Transfer
Please note that we may transfer, store, and process your personal data outside the country where you reside.
When we transfer your personal data outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant UK authority, unless the data transfer is to a country that has been demonstrated to provide an adequate level of protection.
Complaints
If you have any complaints about how we process your personal data, please contact us using the contact details provided below. Depending on where you reside, you have the right to object to our decision by contacting us using the contact details provided below or by submitting your complaint to the competent data protection authority. For the European Economic Area, there is a list of competent data protection supervisory authorities. If you wish to view it, you can do so here.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, for example, to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last Updated” date accordingly, and provide the notice required by applicable law.
Contact
If you have any questions about our data protection procedures or this Privacy Policy, or if you wish to exercise any of your rights, please contact us by phone at +49(0)41 02 468 950, by email at datenschutz@raidsonic.de, or by mail at Kurt-Fischer-Straße 50, Ahrensburg, 22926, DE. In accordance with applicable data protection laws, we are the data controller for your personal data.
