Yes, Thunderbolt™ 3 has power delivery support up to 100 watts. This is normally sufficient to charge a notebook. Depending on the DockingStation, for example, the power can only be 60 watts or 80 watts. Check with the manufacturers manual to find out what charging power your notebook needs.

Windows® provides special settings that control how the notebook behaves when the lid closes.• You can make these settings in the power options.• Select Settings – System - Power & sleep.• Select "Additional power settings".• Go to “Choose what closing the lid does".• Select "Do nothing”.To keep the Mac® from shutting down when it's closed, the following actions are necessary:• The MacBook® must be connected to the power supply.• A mouse and keyboard must be connected.• A monitor must be connected.In this case, the MacBook® can also be used when closed.

It is possible that the LAN/WLAN is only released for a known MAC address. In this case, the MAC address of the DockingStation and notebooks must be equated, or the passthrough of the MAC address of the notebook must be enabled. You can usually make this setting in the BIOS of your notebook.

No, from the technological point of view this is not possible.

Yes, another cable can be used as long as it is a Thunderbolt™ 3 cable! A USB Type-C™ cable cannot be used!

Your notebook does not support Power Delivery or has special charging requirements. Please contact your notebook manufacturer to find out which standard is supported.

How do I know the MAC address of the DockingSstation?

Check if your system's Thunderbolt™ 3 drivers are up to date.

• This may occur if the framerate is set incorrectly. Check your system’s settings. For example, if 59 Hz is set, change it to 60 Hz. The same applies to 29 Hz, to be set here to 30 Hz.• If the problem persists, try using a high-quality cable.

-This message could be caused by using the wrong cable. Please check if you are using a Thunderbolt™3 cable (marked with a flash at both ends) and not a normal USB type-C™ cable. If possible, please use the included ICY BOX Thunderbolt™ 3 cable.-The message may also appear if you are using a Thunderbolt™ 3 device with a USB Type-C™ port. Also if a DockingStation, which only supports USB Type-C™, is connected to a Thunderbolt™ 3 port.

This behavior complies with the USB Power Delivery specification and is absolutely standard. If the power supply is disconnected from the DockingStation, the direction in which the current flows must be changed. The DockingStation must then be powered from the notebook and not from the power supply. Immediately after changing the current flow direction, all connected monitors are reconnected. This can be up to 5 seconds.

Most USB wireless mouse and keyboard receivers work in the 2.4GHz band. Connecting the receiver to any USB 3.0 port can cause interference that can affect the performance of the device. The most effective method is to add a short USB 2.0 extension cable between the DockingStation and receiver to mitigate the effect, and many wireless keyboards and mice are therefore supplied with such a cable.

No, the charging function of the power supply cannot be deactivated.

Yes, Windows® 10 supports up to 3 monitors if the notebook screen is switched off instead. On MacOS® up to 2 monitors are supported.

No, only resolutions up to 60 Hz are supported.

First, make sure that the monitor supports this resolution. -Furthermore, when connected via HDMI®, the HDMI® cable must also support 4K 60 Hz (HDMI® 2.0 or higher). When connecting via DisplayPort™, be sure to use the DisplayPort™ standard 1.2 or higher to enable 4K 60 Hz. This applies to monitor and cable as well.

Click the speaker icon in the taskbar, and select the correct output device.

Click the speaker icon in the taskbar, and select the correct output device.