DockingStations 
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DockingStations 
External data storage 
Hubs 
Card reader 
Internal data solutions 
Adapters 
Workplace solutions 
Accessories 
Total Solution 
Product Archive 
11-in-1
USB 3.0 Type-A Dock with two video interfaces
IB-DK2241AC
- ATTENTION: DisplayLink driver must be installed before use. Display and connectivity expansion is provided by DisplayLink video compression technology.
- VERTICAL AND HORIZONTAL PLACEMENT: The design of the docking station provides the user with the flexibility for vertical or horizontal placement that fits well with the layout of their office décor.
- MULTIPLE EXPANSION: With just one cable, users can transform their notebook into a desktop workstation with six additional USB ports, DVI-I & HDMI, Gigabit Ethernet and two audio inputs/outputs
- DUAL VIDEO OUTPUT: Two 2K@60 Hz DVI-I & HDMI outputs can be used to connect additional monitors and expand the overall experience
- COST-EFFICIENT DESIGN: The docking station offers the best value for money. It looks good, has a wide range of features and is affordable. Operating systems such as Windows and macOS are supported
- DRIVER INSTALLATION REQUIRED: Follow the steps from this website synaptics.com/products/displaylink-graphics/downloads
USB
4x USB 2.0 + 2x USB 3.0 hub
USB Charging
Including 1x USB 3.0 charging port with 5 V / 2.1 A
DVI-I
1x DVI-I
HDMI
1x HDMI
Audio
1x microphone input, 1x headphone output
Hotswap
Plug & Play and Hot Swap
Bring diversity to the office everyday
With just one USB 3.0 host connector, you receive four further USB 2.0 ports, two USB 3.0 ports, one DVI-I and one HDMI connector as well as a Gigabit Ethernet connection and audio ports.
Multitasking for all
Thanks to the graphic interfaces DVI-I and HDMI, two additional screens can be connected, both in Full HD quality. The many available USB 2.0 and USB 3.0 ports make sure you will never have a need to compensate one device over the other.
Hands and feet
The high-quality metal stand makes sure the IB-DK2241AC is always in balance. Adding all the available ports, this device will make order in every situation.
Where to Buy
Select your favorite place to shop
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TECHNICAL SPECIFICATIONS
Technical Data
| Model | IB-DK2241AC |
|---|---|
| Article No. | 20850 |
| EAN Code | 4250078189800 |
| Brand | ICY BOX |
| Material | PC + ABS + Metal |
| Color | Black |
| USB 3.0 Speed | USB 3.0: Up to 5 Gbit/s, USB 2.0 up to 480 Mbit/s |
| Charger Port | 5 V / 2.1 A |
| HDMI® | 1080p Full HD |
| DVI | 1080p Full HD |
| Power Supply | Power adapter (100 – 240V), 5 V/4 A, 20 W |
| Operating system | Windows®, macOS® |
Logistical Data
| Packing unit | 10 pcs./carton |
|---|---|
| Total weight | 8.5 kg/carton |
| Gross weight (incl. packing) | 0.8 kg |
| Net weight | 0.22 kg |
| Dimension/carton | 357x215x330 mm |
| Dimension of packing box | 68x154x204 mm |
| Dimension of article | 80x183x30 mm |
| Country of origin | China |
FIRMWARE
Driver for Windows, Mac OS X, Android, Ubuntu
DOWNLOADFAQ
What is DisplayLink?
With DisplayLink, you can quickly and easily connect several monitors to your PC via a simple USB connection. The DisplayLink driver software for DockingStation communication is installed on your computer.
Compatibility with host computers?
All your USB devices from USB 3.0 are completely supported. With an adapter, the DockingStation can additionally connected to a USB 3.0 Type-C™ port. Make sure that the latest USB drivers and DisplayLink drivers are installed.
How many monitors can I connect?
Up to 6 monitors are possible under Windows® with DisplayLink technology. Under macOS® 4 monitors are possible.
Is the DockingStation ready for gaming?
No, first and foremost this technology is designed for productive use.
Is Windows® 10 supported?
Yes, please install the newest Windows® DisplayLink Driver to you Windows® device.
Can I use the DockingStation with Mac?
Yes, please install the newest macOS® DisplayLink Driver to you Apple device.
ATTENTION: Apple devices with the operating system macOS® 10.13.4 are not supported! As of macOS® 10.13.5 and higher, the operation of the DockingStation is again possible without limitations!
ATTENTION: Apple devices with the operating system macOS® 10.13.4 are not supported! As of macOS® 10.13.5 and higher, the operation of the DockingStation is again possible without limitations!
Is the notebook charged through the DockingStation?
No, this is not possible with DisplayLink technology. The notebook must be powered separately.
How hard is the setup?
Simply install the DisplayLink driver software and connect the DockingStation to your notebook or PC. The DisplayLink driver automatically configures the monitor for optimal display quality and saves these settings for future use.
How can I continue working with my closed notebook?
Windows® provides special settings that control how the notebook behaves when the lid closes.
• You can make these settings in the power options.
• Select Settings – System - Power & sleep.
• Select "Additional power settings".
• Go to “Choose what closing the lid does".
• Select "Do nothing”.
To keep the Mac® from shutting down when it's closed, the following actions are necessary:
• The MacBook® must be connected to the power supply.
• A mouse and keyboard must be connected.
• A monitor must be connected. In this case, the MacBook® can also be used when closed.
• You can make these settings in the power options.
• Select Settings – System - Power & sleep.
• Select "Additional power settings".
• Go to “Choose what closing the lid does".
• Select "Do nothing”.
To keep the Mac® from shutting down when it's closed, the following actions are necessary:
• The MacBook® must be connected to the power supply.
• A mouse and keyboard must be connected.
• A monitor must be connected. In this case, the MacBook® can also be used when closed.
What is the maximum number of external monitors supported by DisplayLink software?
Under Windows®, up to 6 additional monitors are possible. 4 additional monitors are possible under macOS®.
The included USB cable is too short, can I use a third-party cable?
Yes, this is basically possible. But is not recommended!
Does the DockingStation prevent the use of video connections on the notebook directly?
No, using the DockingStation does not limit the functionality of your notebook in any way.
Does the DockingStation support audio output via HDMI or DisplayPort™?
Yes, this is supported if your monitor has built-in speakers. To do this, you will need to change the default audio output in your system accordingly.
No network connection via the DockingStation, but via the host computer. What is the problem?
It is possible that the LAN/WLAN is only released for a known MAC address. In this case, the MAC address of the DockingStation and notebooks must be equated, or the passthrough of the MAC address of the notebook must be enabled. You can usually make this setting in the BIOS of your notebook.
After the Windows operating system is updated, the DockingStation does not work anymore.
Please follow the following steps:
• Disconnect the DockingStation from the host computer.
• Download and run DisplayLink Installation Cleaner.
• Download and install the latest DisplayLink drivers.
• Restart the notebook/PC.
• Reconnect the DockingStation.
• Disconnect the DockingStation from the host computer.
• Download and run DisplayLink Installation Cleaner.
• Download and install the latest DisplayLink drivers.
• Restart the notebook/PC.
• Reconnect the DockingStation.
The displayed image from the DockingStation is jittering or flickering.
• This may occur if the framerate is set incorrectly. Check your system’s settings. For example, if 59 Hz is set, change it to 60 Hz. The same applies to 29 Hz, to be set here to 30 Hz.
• If the problem persists, try using a high-quality cable.
• If the problem persists, try using a high-quality cable.
The monitor does not turn on again after the notebook wakes from sleep mode.
• On your monitor, change the input signal setting from AUTO to the specific source you are using (e.g., HDMI® or DisplayPort™). If the automatic search for an active connection does not find a video signal after a long time, the monitor goes into sleep mode and may stop responding to any signal from the DockingStation.
• Windows® may have automatically turned off the USB root hub to save power. To prevent this from happening, follow these simple steps to change the USB root hub settings in order to stay active during sleep mode.
Windows 8/8.1 and 10
• Go to the Windows® settings and select "System" - "Power & sleep". Then select "Additional power settings".
• Click the power plan settings you want to use.
• Click "Change plan settings"
• Click "Change advanced power settings".
• Click the plus symbol (+) next to "USB Settings" and " USB selective suspend setting"
• Setting" to expand the options and change the setting to "Disabled”. Click OK to accept the changes.
Hint: You may need to disconnect and reconnect your DockingStation after applying these settings to restore the connection.
• Windows® may have automatically turned off the USB root hub to save power. To prevent this from happening, follow these simple steps to change the USB root hub settings in order to stay active during sleep mode.
Windows 8/8.1 and 10
• Go to the Windows® settings and select "System" - "Power & sleep". Then select "Additional power settings".
• Click the power plan settings you want to use.
• Click "Change plan settings"
• Click "Change advanced power settings".
• Click the plus symbol (+) next to "USB Settings" and " USB selective suspend setting"
• Setting" to expand the options and change the setting to "Disabled”. Click OK to accept the changes.
Hint: You may need to disconnect and reconnect your DockingStation after applying these settings to restore the connection.
The video output does not work even after installing the latest DisplayLink driver.
Apple devices with the operating system macOS® 10.13.4 are not supported! As of macOS® 10.13.5 and higher, the operation of the DockingStation is again possible without restrictions!
Why does my wireless mouse or keyboard look sluggish or not work properly when used with the DockingStation?
Most USB wireless mouse and keyboard receivers work in the 2.4GHz band. Connecting the receiver to any USB 3.0 port can cause interference that can affect the performance of the device. The most effective method is to add a short USB 2.0 extension cable between the DockingStation and receiver to mitigate the effect, and many wireless keyboards and mice are therefore supplied with such a cable.
How do I know the MAC address of the DockingStation?
Windows®:
- Connect the DockingStation to the running Windows® computer and connect the LAN cable, switch the DockingStation on if necessary.
- Right-click on the Windows® icon in the lower-left corner.
- Select the "Run" field.
- Enter cmd and confirm by pressing OK/ENTER.
- Write ipconfig/all and confirm by pressing the ENTER key.
- The connected network devices with MAC addresses are now displayed.
MacOS®:
- Connect the DockingStation to the running MacOS® computer and connect the LAN cable, switch on the DockingStation if necessary.
- Click on System Report.
- Click on Network.
- Select the appropriate device. The MAC address is displayed below.
- Connect the DockingStation to the running Windows® computer and connect the LAN cable, switch the DockingStation on if necessary.
- Right-click on the Windows® icon in the lower-left corner.
- Select the "Run" field.
- Enter cmd and confirm by pressing OK/ENTER.
- Write ipconfig/all and confirm by pressing the ENTER key.
- The connected network devices with MAC addresses are now displayed.
MacOS®:
- Connect the DockingStation to the running MacOS® computer and connect the LAN cable, switch on the DockingStation if necessary.
- Click on System Report.
- Click on Network.
- Select the appropriate device. The MAC address is displayed below.